Returns & Refunds

This Returns & Refunds Policy explains how Your Store Name handles returns, exchanges, and refunds for purchases made through our website.

Eligibility for Returns

You may request a return under the following conditions:

• The item is unused, unworn, and in its original condition
• The item is returned in its original packaging
• The return request is submitted within 14 days of receiving the product
• Proof of purchase is provided

Certain items may not be eligible for return due to hygiene or clearance reasons.

Non-Returnable Items

The following items are not eligible for return:

• Digital products or downloadable items
• Gift cards
• Items marked as final sale
• Products that have been used or damaged by the customer

Return Process

To initiate a return, please follow these steps:

1. Submit a return request through our website
2. Wait for confirmation and return instructions
3. Ship the item back using the provided return address

Return shipping costs may be the responsibility of the customer unless the item is defective or incorrect.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be processed to the original payment method
• Processing time may take 5–10 business days, depending on your payment provider

Shipping fees are non-refundable unless the return is due to our error.

Exchanges

We only replace items if they are defective, damaged, or incorrect.
If you need an exchange, please submit a request through our website.

Late or Missing Refunds

If you have not received your refund:

• Check your bank or payment provider account
• Contact your payment provider for processing status
• Reach out to us through our Contact Page

Policy Updates

We reserve the right to update this Returns & Refunds Policy at any time. Changes will be posted on this page.

Contact Us

If you have any questions regarding returns or refunds, please visit our Contact Page for assistance.